“My family hired the Lineage Asset Advisors and Lee & Associates team to consult and sell our family-owned apartment building located at 6603 Vista del Mar in Playa del Rey. The property had been in the family for many years. It was a very difficult decision for myself and my brothers, however, when we made the decision to sell, it became apparent, very quickly, that Jeff Gould and Jesse Munoz were the perfect team for the job.
They were sensitive to the emotions of the family as well as being extremely caring and professional during the evaluation and listing phase. Their care and respect won us over very quickly and this attitude remained throughout the process.
As we had inherited this property, our experience and knowledge with the commercial market was very limited. Jeff and Jesse helped to make all parts of this transaction as easy as possible and never once shied away from my questions and “concerns”. They were available to me and my brother throughout the process. We had update calls on a regular basis as well as an “as needed” basis. We were fortunate to have multiple offers and they were able to present the pros and cons of each as well as making suggestions for response to prospective buyers. Their knowledge of the market, the knowledge of the product and sensitivity to our own emotional process helped us to get to an accepted offer that was better than we could have hoped for. We placed our emotions and trust in Jeff and Jesse’s hands, and they definitely came through for us.
What all started out to be something we thought was going to be a relatively quick process had some road bumps and delays but each time that we had a situation to work through, Jeff and Jesse were right there fighting for our best interests. I felt this wholeheartedly and cannot express enough that I think this could have fallen apart, due to the multiple extension requests from the buyer, if Jeff and Jesse had not been there to keep us on track and knowing that they were not going to let us be taken advantage of at all.
At the end, they were right there with us to be sure we had everything we needed before handing over keys. The memories of our family home and family business will always be there and this extremely pleasant process of working with Jeff and Jesse will be one of the good memories of an emotional journey.”